Once we have processed your pre-orders there’s no turning back. NO CANCELLATIONS. NO REFUNDS.
For uncovenanted pre-orders cancellation will result in refund with the deduction of 2% upon the total paid.
The above COVID-19 T&C’s are applicable to all pre-orders from March 2020 and onwards until December 2020. Please read our T&C before confirming an order with us.
Who we are?
What personal data we collect and why we collect it
This website is owned, maintained and operated by enviebd.com (hereinafter referred to as “we” “us” “our” “Site” “Website” or “site”.
When you use this Website, we collect and store information that is provided over a period of time. Our main goal for doing so is to provide you a better, smooth, efficient and safe experience. In this process, we only collect information for the users that we consider essential for achieving this purpose.
When you place an order for purchase at our website through www.enviebd.com, we collect the personal information you provide as an example, Name, Delivery Address, Email address & Contact Number. We collect, store and process your information for preparing your order on our online site and will store it for resolving any possible future disputes or allegations.
The services we provide on our Website are intended to access by the users who are legally obliged to make a purchase order. Our website, services, advertisements, information on the pages, is not targeted towards anyone who is not legally binding to make a purchase. In this event, if it is required to take our services by anyone under the age of 18 or not equal, we advise doing so under parent/guardian supervision. www.enviebd.com reserves the right to terminate your request to purchase or your registration in the case that www.enviebd.com becomes aware that you are not above or equal to 18 (Adult)
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with?
We may provide your information to other affiliated companies with us for the purpose of making the service better. We may use some of your information to analyze data for marketing as well as for customer services. We may use third parties to collect payments and delivering products to you.
We may use third-party plugins on our website to make the service we render smooth and better. We also use these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.
In such cases, the third-party plugins may use some of the information you provided only to perform specific tasks.
How long we retain your data
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We make all the necessary precautions and steps to protect your personal information we collect from you and make it inaccessible by anyone outside of our organization other than full filing purchase orders or disclosure required by the law. These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. Our security measures are regularly upgraded and tested to ensure they are effective.
This website is operated by enviebd.com. Throughout the site, the terms “we” and “us” refer to enviebd.com. enviebd.com offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1 – GENERAL CONDITIONS
This document contains the terms and conditions that govern the website enviebd.com. ENVIE. ™ Operating SRL publishes information on its website enviebd.com to provide a service to Users but declines any responsibility for the possibility of eventual technical inaccuracy and/or typographical errors. Once notified, enviebd.com will execute an immediate correction. ENVIE. ™ Operating SRL also reserves the right to make corrections and changes to the website when necessary without giving prior notice. ENVIE. ™ Operating SRL does not offer any guarantee that the information published on its own website, is in conformity with the laws of the User’s competent jurisdiction. enviebd.com, the website of ENVIE. ™ Operating SRL, is a protected website according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, ENVIE. ™ Operating URL declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website due to the deactivation of “cookies” in the User’s browser. Users must accept the terms and conditions of this legal notice and must be sure to visit these pages periodically for updates, changes, and corrections. By using enviebd.com the user agrees to respect and act upon all the terms and conditions in this document and all other policies on enviebd.com. Users who do not accept these terms may be asked by enviebd.com to refrain from using the site. We urge users to check back often and stay up to date on the latest updates and legal issues. The use and access of enviebd.com are for personal use only.
By agreeing to these Terms of Service, you represent that you are at the age of majority in your present State or Province of residence, or that you have given us your consent to allow any of your minor dependents to use this website where you are the age of majority in your State or Province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and may involve the following:
- Transmission over various networks; and
- Changes to conform and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service on the website through which the service is provided, without express wrote permission by us.
2 – AVAILABILITY AND PRICING
The availability and pricing of all items are subject to availability. enviebd.com will inform you as soon as possible if the product(s) and services you have ordered are not available. If not, then the Customer Care will offer similar alternatives.
As part of visiting and/or purchasing anything from enviebd.com, you warrant to agree to understand that due to the nature of the business, availability may change even after an order has been placed. In an event where the product is no longer available, the Customer Care will offer alternatives or the option to cancel your order wholly.
All prices are subject to change without notification, and while every effort is made to ensure the accuracy of the prices displayed on enviebd.com, they are not guaranteed to be accurate. If any price is different from that displayed, we will inform you before dispatching the order and you will have the option of continuing with the order or not. Your agreement to our pricing and a product purchased through enviebd.com shall not be interfered with by any law enforcers, third-party, or change of mind. When you agree, you are solely liable to stand the ongoing actions at enviebd.com.
We reserve the right at any time to modify or discontinue any Service (or any part or content thereof) without notice at any time. We shall not be liable to any customer or to any third-party for any modification, price change, suspension or discontinuance of the Service.
3 – PRODUCTS
Products are available exclusively online through enviebd.com. These products or services may have limited quantities and are subject to no return or Exchange Policy. All sales are final and no returns should be applicable.
enviebd.com has made every reasonable effort to be as accurate as possible in displaying the product in its original color and accurate size as per supply source. However, due to your device’s display settings, technical issues and differences in display, variations may come to the product’s color or size. Hence, enviebd.com cannot guarantee that the physical product will look exactly like the display image. If a product from enviebd.com is not as described, your sole remedy is to return the product in its unused condition by fulfilling all the conditions set by our authority. Please contact our Facebook page or email us at email@example.com for more details.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer, at any time. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
4 – PRE-ORDERABLE ITEMS
A pre-order is the reservation of an item that is not yet available for sale but will be soon. You can Pre-Order Clothing, Makeup, Skincare, Grooming, Apparels, Shoes, Bags, Watches, Jewlery, Accessories, Perfumes, Electronics, Dietary Supplements and etc. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. In case the merchandise in pre-order completely fails in delivery, enviebd.com will promptly inform and partially refund customers. enviebd.com will not be held responsible for a delay in shipment caused by circumstances beyond the control of ENVIE. ™ that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page.
In Pre-order purchases full amount (Checkout total) is debited at the moment the order is placed. Pre-order payment methods are via bKash (MFS) only.
Pre-Order Note: *Please do your own research before pre-ordering dietary supplements; any pre-ordered dietary supplement not regulated through FDA should not be our responsibility if anything goes wrong after consuming it*, Hence you agree and confirm to this agreement during checkout as an approval.
4.1– AVAILABLE ITEMS
Orders made of available items, upon confirmation of their availability and check of the MFS transaction, will be processed the next working day of the order’s placement. The amount of the transactions made by bKash or Nagad will be verified and settled only when processing the order.
Please note that during seasonal sales and promotional sales, a delay may occur in the order’s processing. All sales are final and no return or refund will be issued.
Regarding order with available items, pre-orderable items and back-order items shipments will happen in 3 different phases:
- Available merchandise will be shipped with standard shipping methods time may vary based on the destination (24 working hours – 72 working hours).
- Pre-orderable items will be shipped right after items are available in stock. (15-25 working days).
- Back-Order items will be shipped right after items are available in supply and will be pre-order for stock and will be delivered in (25-40 working days). ***Note: If there is a long-term Epidemic/Pandemic/Lockdown going on we will have to wait until the situation is under control and further instructed by the government to proceed any services as normal.
- Out of Stock items will be refunded to your requested bKash number if in case you placed a Back-Order item which never came back to supply within 25-40 working days.
5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting through the phone number or email provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
As a visitor or a customer, you agree to provide current, complete and accurate account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Each user accounts must be created under one distinctive registered Cell Phone number, and email address of the user. Multiple accounts cannot be created under the same information as mentioned. In such an event the user cannot avail more than once any of the offers, deals, discount coupons, or Gift Coupons during campaigns or other occasional sales.
6 – DISCOUNTS & ALLOWANCES
Discounts and allowances (coupon code, promo code, occasional offers or sign-up offer, etc.) are reductions of the basic price of products or services. The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order from enviebd.com. Users having multiple accounts under the same Cell Phone number, or email address cannot avail of the discounts or offers more than once, as is the policy.
7 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include wholly or partly, materials from third-parties only for the purpose of providing you with better service.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are neither responsible for examining or evaluating the content or accuracy nor do we warrant any liability for third-party materials, website content, services or any other materials from third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third-party.
8 – PERSONAL INFORMATION
9 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our website or some Services containing typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information, on our or on any related website, is inaccurate at any time without prior knowledge (including after you have submitted your order or concern).
We undertake no obligation to update, amend or clarify information on our or on any related website, including without limitation, pricing information, except as required by law.
No specified update or refresh date applied in the Service or, on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
10 – ORDER CANCELLATION
enviebd.com promises to deliver quality and authentic products to its customers. Therefore, enviebd.com always runs Quality Control, checks after receiving the ordered product from the authorized vendors. The enviebd.com reserves all rights to cancel any order of the customer after finding any quality issue from Quality Control checks of the ordered product and refund the customer with 24-48 working hours, as we aim to give our customers the best online shopping experience.
The enviebd.com also reserves all rights to cancel and refund any order if the pre-ordered product is unavailable. Product unavailability cannot be predetermined or predicted by the website, whether it is due to unavoidable inventory management issues, website management issues, vendor stock update issues or any other unpredictable reason.
11 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its contents:
- for any unlawful purpose;
- to solicit others to perform or participate in any unlawful acts;
- to violate any international, federal, provincial or national regulations, rules, laws, or local ordinances;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider crawl, or scrape;
- for any obscene or immoral purpose; or
- to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be free from error obtained from the use of the service will be accurate or reliable. Users must understand that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without prior notice to you, under different circumstances.
You expressly agree that your use of, or inability to use the service is solely your risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall enviebd.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
It must also be stated that most of enviebd.com products carry a Warranty; the user can avail the warranty directly at any brand authorized Servicing Point or through enviebd.com as well.
However, any use of the product that results in any injury, loss, or damage whether direct or indirect, will not make enviebd.com liable for providing servicing facilities provided that, such direct or indirect use and the results thereof, is not covered nor supported by the provisions under the products accompanying Warranty
13 – INDEMNIFICATION
As a user of the website and the services therein, you agree to indemnify, defend and hold enviebd.com harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or any documents they incorporate by reference or your violation of any law or the rights of a third-party.
14 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
15 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof as may be deemed fit).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).